Regulation and EASA Charter

Always follow the pilot's instructions

It is important to understand that the pilot is the only decision maker on the aircraft as he/she is the pilot in command. Before departure, the pilot can decide at any time to cancel the flight. During the flight, passengers must abstain from making any comments on the decisions made by the pilot to avoid distracting them from safely piloting the aircraft.

Pilots will need to adapt to weather conditions

As part of their pilot licence, private pilots have received training on weather conditions and the consequences of deteriorating weather conditions. Most pilots will only be allowed to fly in visual weather conditions as part of their VFR (Visual Flight Rules) training. Some pilots might have an IFR (Instrument Flight Rules) qualification and are permitted to fly under non-visual weather conditions. At all times, both VFR and IFR pilot's decision on flying, diversion during flight or not flying should be respected. A passenger should never try to persuade a pilot to fly if the pilot has decided otherwise, at the risk of putting the passenger and the pilot in danger.

Be precise when stating the weight of passengers and luggage

The light aircraft in which you will be flying is very sensitive to weight variations. The pilot uses the weight that passengers have declared for themselves and their luggage to check the plane’s centre of gravity. Therefore, it is mandatory that passengers respect the maximum weight authorised by the pilot for the aircraft and refrain from moving their luggage during the flight. It’s for all those reasons that passengers shall indicate the weight precisely before departure and inform the pilot if it were to change.

Do not bring illegal or dangerous goods on board

Passengers should never take illegal or risky goods with them. If the passenger has doubts about the dangerous nature of carried goods, the passengers shall inform the pilot and check with the pilot if transportation is possible. The pilot can check your bags at any time and refuse to take you. If the pilot sees that you are carrying dangerous goods and the pilot has not been informed, the pilot shall refuse to take you on board.

Arrive on time

When planning the flight, the pilot takes into account the planned time of departure and arrival and the expected weather conditions at those times. Thus it is important that the pilot is able to take-off at the planned time. In case of uncertainty on the timely arrival, passengers shall inform the pilot.

Cancellation by the passenger before the flight

The passenger may cancel a flight 24 hours before departure and receive a full refund. If for any reason the passenger cancels after this time period, they will still be charged the full amount.

The safety rules you shall follow carefully

Passengers shall obey the following basic safety principles:

1. Smoking is prohibited on all flights.
2. Passengers are never allowed to touch the instruments as this it could lead to an accident.
3. Passengers shall not speak when the pilot is using the radio and during take-off and landing.
4. Passengers shall never touch the door lock if the pilot has not instructed them to do so.
5. Passengers should refrain from using psychoactive substances, including alcohol before or during flying.
6. Passenger shall be aware that there will be no toilets onboard

The pilot is responsible for all decisions and safety

The pilot is the only one who has the authority to make decisions concerning the flight and the aircraft. The presence of other people on board should never make the pilot feel pressured to conduct the flight in a certain way. They are the only ones who know how to safely pilot the aircraft. The passenger will have been informed about the possibility of the cancellation of the flight at any time for any reason.

Pilots will need to adapt to weather conditions and cancel the flight if necessary

Bad weather conditions are a primary reason for accidents in non-commercial General Aviation flights with light aircraft. Weather conditions can change quickly, as a result the pilot may cancel the flight. Therefore, the day before the actual flight, the pilot should inform the passenger of the weather forecast regarding the feasibility of the flight. The presence of the passenger on the day of the flight and their expectations that it will take place should not make the pilot reluctant to cancel a flight.

Pilots may accept or refuse passengers without justification

The pilot can refuse to board a passenger at any time, for any reason (safety or operational) and without any justification.

Pilots cannot share more than the direct costs for cost-shared flights

EU safety regulations only permit cost-shared flights by private individuals, if the direct cost (i.e. cost directly incurred in relation to the flight, e.g. fuel, airfield charges, the rental fee for an aircraft) are shared between all parties, including the pilot. Cost-shared flights shall not have an element of profit. If a flight is not a cost-shared flight in accordance with EU safety regulations, the flight will be qualified as a commercial flight and commercial air operation rules will apply.
Wingly Pro flights are not concerned by the above, as they are operated via by partner commercial aviation organisations. These flights differ from cost-shared flights by private individuals as the flights are made for profit under commercial regulations.

Pilots may only fly the aircraft they have declared for the flight

Prior to the flight, the pilot should always indicate the type of aircraft being used for the cost-shared flight. Whenever the type and model of the aircraft changes, the pilot must inform the passenger.

Pilots must abide by the insurance regulations for the stipulated flight

Cost-shared flights are conducted under the sole responsibility of the pilot, following the regulations on non-commercial flights in light aircraft by private pilots. It is also the pilot's responsibility that their aircraft is insured for private non commercial flights with passengers.
Wingly Pro flights are operated commercially via partner organisations following EU regulations and hence are required to insure all their flights. This insurance is directly applied by the partner organisations for all bookings made on their commercial flights advertised by Wingly.
See the Insurance page.

The pilot should inform passengers that toilets are not available on board

The pilot should inform passengers that toilets are not available on board