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You can send a booking request by clicking on "Book this flight" and then entering all the required details. If you have a gift card, you can enter it in the "Add a gift card" field during checkout. Finally, click on "Pay now" to confirm your request. Pilots typically respond within 48 hours.

For flights conducted by private pilots, cancellation policies differ depending on timing. If the pilot cancels more than 48 hours before the scheduled time, we will search for another pilot in the region to take over the flight. If the cancellation occurs less than 48 hours before, no replacement pilot can be arranged. Passengers may cancel their flight up to 24 hours before the scheduled time. If the flight does not take place, you will receive the full amount as a Wingly gift card, which can be used for a future booking. This gift card is refundable, minus Wingly's service fee. Please note that due to payment provider limitations, the refund option is only available for 6 months after your initial payment if you paid via PayPal, and 11 months if you paid by credit card. Full details can be found in our Terms of Service.

The flights are organized by private pilots who are not employed by Wingly but plan their flights in their free time and share the costs with their passengers.
As these flights are usually conducted under Visual Flight Rules (VFR), they are dependent on good weather conditions. Poor weather, technical reasons such as maintenance, or pilot availability may therefore lead to rescheduling or cancellations.

If you have a special request, you can contact the pilot before booking. Simply click on the "Contact" button on the flight page, located under the pilot's description.

If you have already saved your gift card in your Wingly profile under "My gift cards", it will be automatically applied during booking. If you haven't saved the code yet, you can enter it during checkout under "Add a gift card".

A cost-sharing flight is conducted by a local private pilot. These flights are not commercial. The pilots on Wingly are private pilots who fly in their free time and share the flight costs with the passengers. They do not make a profit; they simply share the costs. This way, they can share their passion for aviation with others.